What we can help with
- New device setup, accounts, and update basics
- Wi‑Fi reliability and smart home pairing guidance
- Accessory compatibility and workspace organisation
- Safe habits: backups, passwords, scam awareness
We do not ask for passwords, payment card details, or remote access to your computer. Share only what is needed to describe your device and learning goal.
Send a learning inquiry
This form is for learning-related questions and workshop interest. We use your details only to reply to your message and provide relevant learning suggestions. After you submit, our team reviews your inquiry and responds by email. If you provide a phone number and give consent, we may call to clarify device details or schedule-related questions.
Typical response time
We aim to respond within 2 business days. If your question is complex, we may reply with a short set of clarifying questions first.
Privacy and safety
Keep your message practical. You can mention device model names, operating system versions, and general symptoms, but do not include account passwords or one-time codes.
Alternative contact details
If you prefer not to use the form, you can reach us through the details below. For the fastest response, email is recommended because it allows you to include your device type and the exact topic you want to learn. Please note that we provide educational guidance, not emergency support.
Address
1 Grand Canal Square, Dublin 2, D02 P820, Ireland
Phone
+353 1 687 2490
For legal notices and privacy requests, use the contact email listed in the Privacy Policy.
Before you send a message
If you want the most helpful response, include a few practical details. This helps us point you to the right guide and reduces back-and-forth. You can keep it simple and general.
- Device type and general model name (for example, laptop, Android phone, smart speaker)
- What you are trying to achieve (for example, “pairing a smart bulb” or “connecting a second monitor”)
- Any relevant constraints (for example, “shared Wi‑Fi,” “limited desk space,” or “need simple steps”)
Important
For safety and privacy, do not include passwords, recovery codes, payment information, or personal identification numbers in your message.